Your right of withdrawal
Besides the possibility to benefit from 7 days in accordance with our Return Policy , you have the right of withdrawal provided for by law.
Accordance with Articles L.121- 20 et seq of the French Consumer Code , you have a period of seven ( 7) days to exercise your right of withdrawal without any reasons or incurring penalties except , where applicable, the cost of return . The seven-day period runs from the date of receipt of the items .
Our products are brand new and shipped in their original packaging (with the exception of items whose description states ) . If you experience problems with the item within the warranty period (indicated in the item description ), you only have to contact us. The warranty does not cover items delivered in poor condition due to transport items delivered in non- functional as well as manufacturing defects observed during use condition. The warranty does not cover defects or damage caused by misuse of the article.
You must contact us by email before returning any order to obtain our agreement to receive our feedback form .
We will not accept any returns without these conditions without return number by us.
To cancel your order within the cancellation period of 7 working days , go into your account and contact us to obtain formalitées with a personalized number back to return your item , giving as reason for return "I no longer want the item . " Thank you kindly pack the item in question carefully and send it to us using the custom number back .